How does the online reservation module integration process proceed?
The online reservation module is generated automatically through your Hotel Program by producing a special web address for you. You can forward this web address by adding a reservation button to your hotel website, and add it to your website as an iframe.
Does it integrate with other online channels?
As your online reservation module works integrated with the HMS Hotel Program, it will receive prices, availability and restrictions from a common point, like all other channels. In this way, it works simultaneously with all other channels.
How is the collection process performed for the reservations received through the Online Reservation Module?
You can determine the payment types that will be displayed on the payment screen at the time of booking through the online booking module via the HMS Hotel Program. According to the payment type selected on the payment screen, transfer information can be displayed on the screen, credit card information can be sent to your Hotel Program, and collection can be made during the reservation creation with the online POS system.
What happens when there is a cancellation?
After the cancellation of the reservations made through the online booking module, the cancellation are automatically processed into your system and your availability for the relevant dates and room type will be increased and sent again to the channels.
What information is provided to the guest and the hotel representative for the reservation received through the Online Reservation Module?
A mail with reservation information is sent to the guest. A more detailed reservation detail can be displayed via the link below the reservation information, and a cancellation can be provided if a Refundable price plan is used. If browser notifications are opened, you can also view your notifications via smart phones. You can find the reservation details via your program and incoming mail.